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Warn your customers of these common holiday shopping scams
  • By SellerBites
  • December 16, 2024
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Warn your customers of these common holiday shopping scams

Sellers aren’t the only ones that need to mind inventory and shipping deadlines. Shoppers must keep an eye on shipping dates, too, especially if they want their orders to arrive by Christmas.

Of course, Amazon won’t have a problem shipping orders promptly. But it isn’t the only move the retailer’s taking to secure that coveted customer satisfaction.

Curious about what’s the other move? You know what to do.

  • Holiday shopping scams 😱
  • Sourcing genuine product reviews 🎁
  • Amazon vs. Paid reviews 🔍

BLACK MARKET

Any sales event is prime picking for scammers and fraudsters, especially during the holiday season. Your shoppers can fall for many different scams.

📣 Yahoo! Tech compiled the most common ones and how to avoid them:

  • Text scam. People may receive fraudulent text messages about "delivery attempts," "confirm for delivery," or "shipment delayed." These include phishing links that would either redirect to a phishing site and/or may instantly transmit your location and device information.
    • Tell your customers: Don’t EVER click suspicious links. 🖱️
  • Phone scam. Scammers pretend to be Amazon, PayPal, etc. They’ll inform victims that their account has been hacked, a purchase or a refund didn’t push through, and the like. The scammers would request personal information to solve the issue.
    • Tell your customers: Amazon NEVER makes random calls asking for information. They should already have that in their system for when you first signed up.
  • Secret Santa gift exchange. This is a pyramid scheme that started on Facebook, promising participants multiple gifts in exchange for sending one gift. Those victimized face serious security risks as they’ve sent their names and addresses.
    • Tell your customers: NEVER send anything to strangers.

🥊 Amazon and Sellers vs. Scammers

Amazon tracks scam trends and updates its users on the latest issues. Sellers, on and off Amazon, should also proactively remind shoppers to stay vigilant this holiday season.

Consider adding a simple warning on your site, social channels, and product packaging. Your ads can also include a public service announcement (PSA) about online shopping scams.

TOGETHER WITH REVIEWSCOOP

How to source genuine product reviews to dodge Amazon violations

No, it's not compelling high-quality photos. It's not just ranking on the first page of the SERPs.

If it's not these factors that people say you should pay utmost attention to, then what is?

We'll let you in on a secret most Amazon sellers don't know: it's high-quality product reviews!

But what if you're new to selling on Amazon and don't have any reviews about your product yet? How will you stand out from your competitors?

ReviewScoop has got you covered!

It's the safest way to get reviews and social proof from genuine testers, fast!

What you'll get:

  • Hassle-free process—just reviews, no headaches
  • High-quality verified product reviews for as low as $199/month
  • Recurring monthly reviews

Use high-quality reviews as leverage against your competitors. Let your products shine with verified product reviews!

Interested in trying this out? Get 5 FREE Amazon 5-star ratings on your first order ($100 value!)

Learn more

BITES OF THE WEEK

HOT TOPIC

Amazon cracks down on paid reviews

Amazon is stepping up its efforts to target paid product reviews. Boston Heald shared that the company has sent out questionnaires to online reviewers asking about their work with sellers, especially on platforms like TikTok, YouTube, and Instagram.

The questions aim to uncover influencers who might be paid for testimonials—a practice Amazon actively monitors.

🪨 FTC’s new rules add pressure

This move comes amid the Federal Trade Commission (FTC) crackdown. In August, the FTC introduced new rules to prevent paid reviews, with the power to impose civil penalties on violators.

As influencers become more common, Amazon is keen to ensure transparency and trust in its reviews. To avoid any issues, here are the things you need to know:

📍 Bottom line: Amazon’s cracking down big time, so don’t risk it with shady reviews. If you work with influencers, make sure everything’s above board.

Author : SellerBites
Faith began working on SellerBites in 2021, a weekly newsletter that provides sellers with the latest news and updates in FBA. With first-hand experience in managing various seller and vendor accounts, she understands what sellers face on this platform. Her background led to the conception of SellerBites, which main goal is to help people become better, more informed entrepreneurs in the Amazon marketplace.
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