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Sellers reveal how they’re using AI on Amazon
  • By SellerBites
  • August 19, 2025
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Sellers reveal how they’re using AI on Amazon

Launching on Amazon can feel like strapping into a rocket—fast, thrilling, and full of promise. 

For this rookie seller, that ride ended in a nosedive: $2,392 in sales, a -200% ROI, and a lesson in how quickly PPC and fees can chew through a budget.

The question is, how many sellers learn this before it’s too late? ⏳

SELLERBITES INBOX

An Amazon seller (OP) asked: How are you using AI/ChatGPT to make selling on Amazon easier? 

The OP—who is a verified $1MM+ Annual sales seller—kicked things off with the obvious: AI helps tidy up product titles and descriptions

They also use it for:

  • Translations: Plugging in SKU details to generate cleaner, more accurate listings than Amazon’s auto-translate.
  • Images: Not so much. “Some AI background stuff works,” they admitted, “but it’s not quite at the standard.”
  • Seller support: Drafts POAs, appeals, and case replies with a calm, professional tone. 

But then the floodgates opened. Sellers revealed how they’re using AI in their day-to-day operations. 

🎙️ Sellers spill their playbooks

So, how far are sellers really pushing AI inside their Amazon businesses—and what risks are they running by letting a robot handle the grunt work?

  • Case management, simplified. Keep one thread per issue; paste rejections and call notes; get fast redrafts that escalate cleanly.
  • Listing optimization beyond basics. On-brand bullets, A+ layouts, and tone tests that lift conversion.
  • Data stories, not data dumps. Feed sales-by-day and a changelog (price, Content A+, promos). AI surfaces what moved CVR and ACoS.
  • PPC & keywords on tap. Generate sponsored ads copy, harvest terms, and balance density with readability.
  • Creative ideation, faster. Mock thumbnail wireframes and copy blocks so designers execute, not guess. 
  • Reimbursements & audits. Spot lost inventory/overcharges, then draft tight reimbursement cases.
  • Customer support at scale. Templates keep replies consistent, timely, and brand-safe.

One summed it up perfectly: “It’s not replacing me, but it’s replacing my least favorite tasks.”

⚖️ The AI catch

For all its magic, sellers also pointed out the risks: hallucinated info, generic wording that dilutes brand voice, and the eternal Amazon fear—triggering compliance flags with auto-generated text. 

AI isn’t a set-and-forget button, it’s more like a very fast intern that still needs a manager.

THOUGHT OF THE DAY

AI won’t make you a great seller. But it can make you an efficient one, as long as you keep measuring your strategy against your robot’s work.

TOGETHER WITH WALMART MARKETPLACE

Lavazza partnership with Walmart Marketplace & WFS brews rapid growth

Lavazza, a coffee brand, saw more than 200% growth in Walmart Marketplace sales within 18 months of leveraging Walmart Fulfillment Services (WFS).*  

*Data provided by Lavazza.  

Since joining WFS, Lavazza has: 

  • Improved efficiency 
  • Improved on-time delivery to customers 
  • Reinvested in marketing and advertising 

Let WFS do the heavy lifting while you focus on scaling your way.

Join Walmart Marketplace today

BITES OF THE WEEK

Author : SellerBites
Faith began working on SellerBites in 2021, a weekly newsletter that provides sellers with the latest news and updates in FBA. With first-hand experience in managing various seller and vendor accounts, she understands what sellers face on this platform. Her background led to the conception of SellerBites, which main goal is to help people become better, more informed entrepreneurs in the Amazon marketplace.
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