We’ve entered the final quarter, a.k.a. the busiest and most brutal stretch of the year.
Ecommerce never really sleeps, and neither do we. 😴
Well… maybe we do, but only after curating the headlines that actually matter.
- This is the ad that drives a strong holiday season 🎯
- Parcels caught in Canada's postal war 🚨
- Brick-and-mortar still beats online 🏬
- Amazon finally gives sellers the tool they asked for
- Get Looped In and take the chaos out of ecommerce accounting ✉️
- We’ll link your newsletter for FREE. Send your applications here. 🤝
ECOMMERCE NEWS
The Canadian government just dropped a bomb on its own postal system: door-to-door mail delivery is on the chopping block.
According to EcommerceBytes, Ottawa announced sweeping cuts, and within hours, the Canadian Union of Postal Workers (CUPW) hit the picket lines—freezing mail and parcels nationwide.
✂️ What’s changing
The CUPW isn’t holding back, calling it a “slapdash approach without full public consultation.” Here’s what the government wants to do:
- Replace 4M addresses with community mailboxes
- Scrap the rural moratorium on post office closures
- Cut the 5-day-a-week delivery requirement
- Allow faster stamp price hikes
The feds say it’s survival math: letter volume has tanked from 5.5B to 2B annually, while parcel market share slid from 62% in 2019 to under 24% today.
📦 Seller survival mode
eBay moved fast: extending delivery dates, shielding Canadian sellers from Item Not Received claims (with valid tracking), and protecting accounts from defects.
If you’re shipping to or from Canada, here’s how to stay ahead:
- Diversify carriers. Don’t rely on a single shipper, spread risk across multiple options.
- Talk to customers. Over-communicate expectations to keep trust intact during delays.
- Tighten fulfillment. Prioritize best sellers and stay closely aligned with partners.
- Lock in capacity. Book space early before shipping networks get overwhelmed.
- Track shipping costs. Keep a close eye on rates to protect your margins as they rise.
✉️ Signed, sealed, stalled
What should have been Canada Post’s busiest season is now its biggest liability.
For sellers, the takeaway is simple: flexibility plus communication equals survival. Because in ecommerce, shipping is not just logistics anymore, it is a lifeline.
TOGETHER WITH SELLER ALLIANCE
Run Your Amazon Brand Like a Pro—Without the Overhead
Seller Alliance gives you the tools, templates, and strategies Amazon agencies use to grow brands—without locking you into an expensive contract.
Whether you're just getting started or looking to grow faster, you'll get the exact resources used to optimize, scale, and win on Amazon.
Built by the team behind Seller Interactive, this membership gives you access to:
- ✔️ High-impact SOPs and checklists that streamline operations
- ✔️ Expert video trainings that show you how to actually implement
- ✔️ Live calls and updates on what’s working now (and what’s not)
- ✔️ Real-world insights from the people who do this for a living
If you're tired of guessing, Googling, or wasting time on outdated advice—this is your shortcut to doing it right.
You run the business. We hand you the playbook.
Click to learn more and get started
BITES OF THE WEEK
- Blind Recall: About 133K window blinds were recalled by Amazon seller Persilux due to safety violations.
- Trending Suppression: Sellers have reported that listing fixes are gone after a week causing search suppressions.
- Meet ReFiBuy: ChannelAdvisor’ Founder, Scot Wingo, launches this generative engine optimization (GEO) platform for ecommerce.
- Leverage Feedback: The Voice of the Customer dashboard gives insights on where you can improve.
HOT TOPIC
Shoppers still say stores beat online shopping
For years, we’ve heard the same prediction: predictions said brick-and-mortar would die out, but reality keeps proving otherwise.
Retail Dive reported a Chatmeter study of 1,000+ consumers and 500,000 reviews found nearly 9 in 10 shoppers say digital falls short, and their wallets prove it.
🛋️ So why leave the couch?
The numbers spell it out:
- Inventory on hand. The #1 reason to shop in person is that products are available right away.
- Exclusive deals. Shoppers appreciate promotions that can only be found in-store.
- Try before you buy. Fifty-two percent of shoppers prefer touching, trying, or testing items before purchasing.
- Human touch. Half of beauty shoppers asked for advice, and 70% praised knowledgeable staff.
Back to basics. Long checkout lines remain the biggest in-store complaint.
😏 The irony of it all
Digital convenience isn’t enough. Sellers need to deliver reliability and trust where stores deliver experience.
- Retail isn’t dead. Offline still accounts for more than three-quarters of retail spending in 2025.
- Experience equals loyalty. Physical stores win with service and interaction, while online sellers succeed with speed, clarity, and trust.
- Master the basics. Just as long checkout lines ruin in-store shopping, slow shipping, poor communication, or sloppy packaging can sink an Amazon store.
- Trust is your sales associate. Since shoppers cannot touch or test products online, reliability and reviews carry the weight.
Retailers keep dropping cash on AR mirrors and smart shelves, but customers mostly want the basics done right. For Amazon sellers, that’s your edge, you don’t need gimmicks, just consistency.
SELLER REFRESHER
Amazon launches returns dashboard
Amazon just dropped a tool sellers have been begging for: the new Insights and Opportunities dashboard.
It's a centralized hub where you can track returns and recovery performance across both FBA and FBM. No more blind spots about why products come back, or what happens once they do.
📊 What the dashboard delivers
This isn’t just another tab in Seller Central, it’s a returns war room:
- Comprehensive visibility. Returns data for both FBA and FBM is available in one view.
- Trend tracking. Weekly and monthly patterns help spot problem spikes early.
- Product-level insights. Sellers can see which ASINs drive the most returns and why.
- Actionable recommendations. Amazon provides tips to reduce return rates and boost satisfaction.
- FBA recovery metrics. Inventory can be tracked from restock to write-off.
Returns are inevitable, but now they don’t have to be a black hole. With this dashboard, you can plug leaks, protect profits, and maybe even flip the script, turning returns into a competitive advantage. 📦
